In Italy Return is always free. Worldwide the Return is free for orders above 100€.
You don't like your order. No problem, you have 30 days from the delivery date to contact us by email firstname.lastname@example.org and define the return. We will, after agreeing the day and time of collection with you, to contact the courier.
In Italy Return is always free. Worldwide the Return is free for orders above 100€. For orders below 100€ the cost of the courier, will be at your expense, and the cost depends on the Country where you need the service. To know the cost, please contact us to email@example.com.
NB: in the event that you are not available at the place, day and time, as per the agreements made and in the event that it is not promptly and previously communicated, the cost of the courier, for non-delivery will be at your expense.
From the moment of delivery you are responsible for the status of the products. Products must be intact, undamaged, worn or stained. Make sure they don't smell like smoke, perfume, deodorant, or detergent. Do not wash the products in any way and when you try them be careful not to damage them.
The products must be in the packaging they were in when you received them, including labels and any other part that may make them up. Limballo is an integral part of the product.
To request the return authorization send an email to the address firstname.lastname@example.org specifying the order number and the products for which you want to request the return.
After having agreed the address, date and time of collection by our courier, we will contact him to fix the appointment according to the agreements made.