Terms of service
TERMS AND CONDITIONS OF SALE (ITALIAN TERRITORY)
These conditions govern the sale and supply of products from Anthem Brand to you. Anthem may change these conditions in the future. Any changes to the current conditions will have immediate effect from the moment of their publication on the site.
2. The contract between Anthem Brand and you
There is no commitment between you and Anthem Brand until Anthem has sent you an email confirming receipt of your order and its acceptance. Anthem has the right to withdraw from any commitment in the event of obvious errors or inaccuracies relating to goods or orders appearing on the Anthem site.
3. Price and Availability of the Products
Product prices are clearly indicated on the site and are inclusive of VAT. The shipping cost must be added to the price of the product, which varies according to the geographical area and is calculated at checkout; the cost of shipping is not applied to orders over € 70. The price and availability data shown on the site are subject to change without notice, but the price indicated at the time of the order is valid for payment.
4. Products delivery
Anthem will deliver the ordered products to the address you indicated during the order confirmation. All delivery times reported on Anthem are estimates based solely on normal order processing and delivery times declared by carriers. The couriers used do not make preventive phone calls or handle requests for shipments at particular times. Indicatively, without this implying any constraint for Anthem and except for possible causes of force majeure, the goods will be delivered by Anthem to the courier within 24 hours (working days). For all information on shipments see the dedicated page.
Anthem assumes no responsibility for inefficiencies attributable to force majeure such as accidents, explosions, fires, strikes and / or lockouts, earthquakes, floods and other similar events that prevented, in whole or in part, the execution of the shipment on time. agreed by the contract. Anthem will not be liable to any party for damages, losses and costs incurred as a result of the non-execution of the contract (for the reasons mentioned above), as the consumer is only entitled to a refund of the price paid. Likewise, Anthem is not responsible for any fraudulent or illegal use by third parties, of checks and other means of payment, upon payment of the purchased products.
6. Refund Policy
The customer has the right to return, no later than 30 days from delivery. The right of return is exercised within the established term, upon request for authorization to the e-mail address firstname.lastname@example.org. The return of products is allowed in the event that the products do not meet expectations or are not of the desired size. The service is free and the return shipping costs are always paid by Anthem. After confirmation of the return authorization you have 10 days to entrust the goods to the courier, otherwise the terms for the return will expire and you will no longer be entitled to any refund. The returned products must not be used, they must reach us intact, not worn or stained, they must be in the original packaging, complete with labels and any other part that compose them. Failure to comply with these principles makes the right of withdrawal inapplicable. For all information on returns see the dedicated page. REFUND
7. Commitment of the consumer
The consumer undertakes and undertakes, once the "on line" purchase procedure has been completed, to print and keep these general conditions, which, moreover, he will have already viewed and accepted at the time of registration and / or confirmation. of the order. 7.1 These general conditions can be updated or modified at any time by Anthem. The consumer undertakes and obliges, whenever there is a modification of these general conditions, to provide for their printing and storage. 7.2 It is strictly forbidden for the buyer to enter false and / or invented and / or fictional data during the purchase and registration procedure. The personal data and the e-mail address must be exclusively their real personal data and not those of third parties, or of fantasy. It is expressly forbidden to make double registrations corresponding to a single person or to enter data of third parties. Anthem reserves the right to legally pursue any violation and abuse, in the interest and for the protection of all consumers. 7.3 The customer indemnifies Anthem from any liability deriving from the issue of incorrect tax documents due to errors relating to the data provided by the customer, as the customer himself is solely responsible for the correct insertion.